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Job Vacancy at Khan Travels by

Job Vacancy at Khan Travels / খান ট্রাভেলস এ নিয়োগ বিজ্ঞপ্তি প্রকাশ

খান ট্রাভেলস

Organization Name : Khan Travels

Designation :  Air Ticket Reservation Officer

Academic Qualification : Check below the circular

Salary : Check below the circular

Job Exam Date : April 27, 2018



Job Context
    Desk Job
Job Description / Responsibility
  • Operate GDS systems (Galileo, Abacus, Sabre and Amadeus) to issue domestic and international tickets.
  • Sell/ Issue tickets and maintain related ticket sales paper work.
  • Managing relationships with travel agencies and vendors.
  • Able to collect payment from customers for tickets before the IATA payment dates.
  • Able to issue, reissue, and refund of any ticket.
  • Ensure ticket authenticity, sell ticket books, mark received tickets and maintain required documentation.
  • Provide high level of customer service.
  • Handle incoming calls and inquiries regarding ticket availability and provides accurate and thorough information regarding events.
  • Follow internal control procedures for cash handling and credit purchases, and ensure
  • integrity of ticket distribution and accountability.
  • Supervise investigation as well as resolution of internal plus external client complaints.
  • Recruiting, training and supervising staff.
  • Maintaining statistical and financial records.
  • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules to assist other customer needs.
  • Deal with customer inquiries and aim to meet their expectations.
  • Deal with disciplinary matters and customer complaints.
  • Will be responsible for understanding local market trends and competitor’s activity to generate new future business for ticketing, visa service and others.
Job Nature


Educational Requirements
  • Graduation in any discipline
  • Certificate in global distribution system (GDS)
  • Professional courses on reservation and ticketing
Experience Requirements
  • At least 2 year(s)
  • The applicants should have experience in the following area(s):
    Reservation, Visa Processing, Reservation/ Ticketing, Travel Agent, Customer Care
  • The applicants should have experience in the following business area(s):
    Airline, Call Center, Immigration & Education Consultancy Service, Immigration/Visa Processing, Hotel, Manpower Recruitment, Tour Operator
Job Requirements
  • Be well informed and updated on Global Holiday seasons and dates.
  • Must have knowledge on Facebook, E-mail and other online media marketing for promotion purpose.
  • Proficient in Reading, writing, and speaking in the English language(Must).
Job Location

Dhaka, Dhaka Division

Salary Range
Other Benefits
    As Per Company Rules
Job Source Online Job Posting


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